CHARITIES

New client registration

For the use of promotional space via Community Concessions Ltd

Please Print the names of the company personnel authorised to sign booking forms on behalf of the company:
I have completed the above details and confirm they are accurate. I understand that if any of the information given is found to be false, Community Concessions Ltd will terminate my booking with immediate effect.
I confirm that the information given in this form is true, complete and accurate to the best of my knowledge. I have read and agree with the above guidelines;

Terms & Conditions


1. In these terms and conditions these words will have the following meanings and definitions

a) “Company” means Community Concessions Ltd (co. reg no. 12041824) whose trading and registered address is 7 Mather Close, Middlewich, CW10 9PP

b) “Client” means the Business, Partnership, Entity or Individual placing a Booking with the Company as signed for below.

c) “Booking” means the contractual commitment to occupy promotional space in a Venue under the terms of this license for an agreed Fee and duration of time as stated on the accompanying booking form for the purpose of promoting the product stated on the Client application form.

d) “Fee” means the amount payable by the Client in respect of the Booking.

e) “Promotional Stand” means all of the equipment used by the Client for the purpose of promoting in the Venue. Such stands are subject to approval by the Venue manager and the Company in each case.

f) “Venue” means promotional space in the location stated on the booking form.

2. The Client shall pay the Fe ein full to the Company at least 28 days before the commencement date of the Booking. All Bookings are subject to payment prior to occupancy. Certain venue bookings will require payment in full immediately and will be communicated at time.
Failure to pay the Fee will mean that the promotion will not take place and the Client will still be liable to pay the fee in full. Please note that payment using certain credit and debit cards will incur a fee of up to 3% of the total transaction.

3. The Company reserves the right to charge interest at 5% above National Westminster Bank PLC base lending rate on all overdue fees; such interest being deemed to accrue on a day-to-day basis from the date the Fee became due.

4. The Client will indemnify the Venue and Company against all business rates,taxes and charges relating to the Venue for the duration of the Booking. The client will also indemnify the Venue and the company from such actions that may occur as a result of the promotion either taking place or not taking place. The limit of the Company’s liability hereunder for any breach of the terms of this contract shall be the Fee and neither the Company nor the Venue will be liable for any loss whatsoever or howsoever arising caused by the failure to make space available on the due date of the promotion.

5. The Company will not be liable for any losses should a competitor of the Client be at the same Venue.

6. The Booking is subject to alteration or cancellation at any time by the Venue or the Company and in the event of alteration or cancellation of the Booking neither the Venue nor the Company shall be liable in any way to the Client.

7. If the Client wishes to cancel the Booking for any reason it shall notify the Company in writing.
Cancelled Bookings falling within the 28-day period are subject to a 100% cancellation fee. Cancelled bookings falling outside the 28-day period may also be liable to a cancellation fee of up to 100% (subject to each individual venue’s terms & conditions, available from Community Concessions on request, at the time of booking).

8. In the event of a Venue requiring a non-refundable deposit the non-refundable amount will be charged to the Client on confirmation of the Booking.

9. The Client must hold valid public liability insurance cover for a minimum of £5 million and produce a copy of such policy with their application or from time to time at the request of the Venue or the Company.

10. The dimensions of the Promotional Stand to be used by the Client in the Venue must not exceed the standard size of 3m (width) by 2m (depth) by 2m (height) any variations to this will be communicated at the time of booking.

11. The Promotional Stand must be constructed of non-combustible material or materials treated with a flame-retardant finish, and the Client must provide a fire certificate if requested. Failure to do so may result in access to the Venue being denied, in which instance no refund will be forthcoming.

12. All stands must be branded with appropriate professional signage and point of sale. Handwritten and Day-Glo posters will not be allowed.

13. All electrical equipment to be used by the Client at the Venue must be certified safe by a qualified electrical engineer and the Client must provide an electrical PAT certificate when requested. Failure to do so may result in access to the Venue being denied, in which instance no refund will be forthcoming.

14. A current digital picture or high-quality picture suitable for scanning of the Promotional Stand to be used by the Client must be supplied to the company if requested.
15. The Client must promptly remove the Promotional Stand from the Venue by close of business on the final day of the promotion. Failure to do so will result in an additional charge being levied for noncompliance. The value will be based on the weekly rate card tariff of that particular venue. Charg es will continue to accrue on a weekly basis for each week or part thereof that the Promotional Stand continues to remain at the site.

16. For all promotions that involve the supply of food or drink, the Client must provide a food hygiene certificate on demand. Failure to do so may result in access to the Venue being denied, in which instance no refund will be forthcoming.

17. All personnel involved with the Promotional Stand must report to the Management office on arrival and the Client must ensure that the in-house rules and statutory regulations for the Venue are adhered to.

18. All personnel involved in the promotion shall be dressed and shall act in an appropriately professional manner suitable to the promotion. Failure to do so may result in access to the Venue being denied, in which instance no refund will be forthcoming.

19. The Promotional Stand must be manned at all times during the open hours of business of the Venue or at such times that the Venue requires the Promotional Stand to be manned. The Client is at all times responsible for its employees including full insurance cover for any damage caused by or to its employees.

20. The Client is allowed a maximum of two representatives at the Promotional Stand at any one time unless advised otherwise.

21. Neither the Company nor the Venue provide parking for your vehicle(s). The Company and the Venue accept no responsibility for carpark fines or charges.Any variations of this clause will be communicated in writing at the time of booking.

22. This agreement shall be governed by English law and any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
I have read and understand the above terms and conditions and am duly authorised to sign on behalf of the client

Payment Terms


The client shall pay the fee in full to Community Concessions at least 28 days before the commencement date of the booking or by faster payment if on the day of booking the promotion takes place within 28 days. All bookings are subject to payment prior to occupancy. Certain venue bookings will require payment in full immediately and will be communicated at the time. Failure to pay the fee will mean that the promotion will not take place and the client will still be liable to pay the fee in full. Please note that payment using certain credit and debit cards will incur a fee of up to 3% of the total transaction. Community Concessions Ltd reserves the right to charge interest at 5% above National Westminster Bank PLC base lending rate on all overdue fees; such interest being deemed to accrue on a day-to- day basis from the date the fee became due.

Payment Options We accept:

BACS (please send a remittance to the accounts contact email) - ONLY due to coronavirus and working from home for the moment.

Bank details:
Sort Code – 23 69 72
Account Number – 16299202

If you have any further queries, please ask the Accounts department.
enquiries@communityconcessions.co.uk

Promoter Code Of Conduct


  • All promoters must sign in and out at Centre Management Office/Security Office daily or as the venue requires.
  • All promotions must be set up and dismantled before the opening hours or after closing hours of the venue.
  • Any electrical equipment must have a valid PAT certification, and evidence of this must be provided.
  • No hand-written signs, only printed and professional posters/signs will be allowed.
  • The allocated site and immediate surrounding area must be kept clean and tidy at all times.
  • There must be no more than two people working from the promotional stand at any time unless agreed in writing by Community Concessions Ltd.
  • The promotional activity must remain within the confines of the agreed site and must not cause an obstruction or a nuisance to the public.Ltd.
  • No audio or visual equipment may be plated from the designated site without prior permission from Centre Management.
  • Stands must not be left unattended at any time.
  • Smoking, eating, drinking and the use of foul language is prohibited whilst working in the centre.
  • Aggressive sales methods and the harassment of shoppers or store staff is prohibited.
  • Inflammable liquid and compressed gases i.e. helium will not be brought in to the venue without express permission of Community Concessions Ltd.
  • Leaflets and other promotional material are to be handed to interested customers only.
  • If a vehicle is part of your promotion, this must be a branded vehicle relevant to the promotion. All unmarked/unbranded vehicles must be removed from the site before opening hours.